Time Schedules for Citizen’s Services
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| Sl. No. | Citizen Chatter | Days | Time | Responsible Person for Complain |
| 1 |
Interaction with Municipal Officers/Employees |
Mon to Fri |
10:30AM to 5:30 PM |
Executive Officer
|
| Sat |
10:30AM to 2PM |
| 2 |
Receiving letter or sale of forms in Counter |
Mon to Fri |
1:30AM to 03:30PM |
Bikash Datta
|
| Sat |
10:30AM to 12:30PM |
| 3 |
Receiving/Collection of Property Tax
|
9:00AM to 1:00PM |
Samarbijay Guhal
|
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Water Levy
|
Subendu Bhattacharjee
|
| 4 |
Mutation of Holding |
10 Days |
Chandan Sinha |
| 5 |
Mutation of Certificate |
3 Days |
| 6 |
Water Connection |
15 Days |
Subendu Bhattacharjee |
| 7 |
Ferule Cleaning |
5 Days |
| 8 |
Ferule Cleaning (Emergency Cases) |
3 Days |
| 9 |
Sanction of Site Plan |
10 Days |
Swapan Barua |
| 10 |
Enlistment of Certificate/Trade License Advertisement Tax License |
2 Days |
Nilmoni Das |
| 11 |
License of Rikshaw/Rikshaw Van |
1 Day |
| 12 |
Certified copy of Assessment Register |
2 Days |
Chandan Sinha |
| 13 |
Review or Revelation |
15 Days |
| 14 |
Cleaning of Latrine by cess pool |
10 Days |
Mrinal Kanti sarkar |
| 15 |
Sanction of Building Plan (approved site plan) |
10 Days |
Swapan Barua |
| 16 |
Renewal of Building Plan |
10 Days |
| 17 |
Insurance of Death & Birth Certificate |
1 Days |
Pradip Mandi |
| 18 |
Replacement of Manhole |
2 Days |
SK. Lalu |
| 19 |
Replacement of Street Lamp |
3 Days |
R.N. Banga |
| 20 |
Comply/Reply against Public grievances |
7 Days |
E.O./Concerned Deptt. Incharge |
| 21 |
Receiving of Cash |
Mon – Friday
10:30AM to 4:30PM |
Saturday
10:30 AM to 12:30 PM |
Cashier |
| 22 |
Receiving of application for Death/Birth Certificate |
Pradip Mandi |
| 23 |
Receiving of application for Trade License/Enlistment |
Bikram Singh |
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Citizen Charter
